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Our one channel for reader and business messages is email: editorial@estreamchat.com.

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Heard a piece of jargon in a sales call or a contract and couldn’t find a straight answer? Send us the word and where you ran into it. Requests like these decide a lot of what we explain next, and we never say who asked.

Tell us we got something wrong#

Definitions drift, products get renamed and pricing pages change. If one of our explainers is out of date or simply wrong, send the link and a source. We’ll check it, fix it and note the change.

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If you sell integration, ERP, data or cloud services and want to reach the people who sign off on them, read our advertising page, then email us with “Advertising” in the subject line.

What we can’t do#

We don’t offer vendor selection, implementation advice or IT support. We can’t recommend a system for your particular setup by email, and we can’t troubleshoot a product you’ve already bought. Your vendor’s support team or an independent consultant is the right call for those.

One more request: please don’t email passwords, API keys or customer data, even as an example.

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